![]() ![]() You are trusting that the statements included in the report are factual but verifying that your understanding is correct. You are trusting the competence of your auditors but verifying the details and results of the audit. ![]() Ronald Reagan, was known for his signature phrase, (adopted from a Russian proverb “Doveryáy, no proveryáy”) “Trust but verify” this is the attitude that persons charged with certification decision review should adopt (Porzucki, 2014). Assuming you, the reader, work in a certification body, how many times have you seen such clarification requested? How many times have you seen it recorded? When this issue comes up, it is up to the certification decision reviewer to clarify with the auditors (or other sources) and determine what was meant by what has been written. Let’s face it, humans aren’t always the best communicators which can lead to different interpretations of what a sentence really means within a conversation, not to mention an audit/assessment report. Sure, certification bodies almost always record the certification decision, this is a no-brainer but what about the second part of the clause?įrom personal experience conducting technical reviews of reports, I have observed that in a high percentage of cases, clarification is needed from the team (or other sources) regarding a statement or observation made during the audit/assessment. “The certification body shall record each certification decision including any additional information or clarification sought from the audit team or other sources” ![]() One of the most commonly overlooked requirements related to the certification decision section within the ISO/IEC 17021-1 standard is clause 9.5.1.4 (ISO Staff, 2016): That being the case, the certification decision is the last firewall protecting certification bodies from malpractice, ambiguity and liability when it comes to their certified customers. In the conformity assessment industry, specifically for management systems certification, the certification decision review is the one time any other certification body personnel, besides the auditor, can make a technical determination regarding the effectiveness of a management system. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |